FAQ
“WE ARE ALWAYS HERE TO ANSWER YOUR QUESTIONS”
Frequently asked questions
Is it possible to use a holiday voucher?
Yes, we can invoice you for the holiday voucher after your stay. It is important though to inform us in advance.
Does everyone need to bring ID at check-in?
Yes, we will ask for ID cards or passports from all adults who will be staying.
Is this hotel pet friendly ?
Yes, you can bring your pet for your stay.
Are all the rooms and the restaurant with the wellness centre under one roof?
No, by being a resort, all accommodation types have their own entrance incuding reception, restaurant and relax centre. All the buildings are located a few meters apart, however you need to move around outside.
Do you have a storage room for bikes or skis?
Yes, there is a ski and bike storage room opposite to the reception.
Can children visit the wellness centre?
The wellness centre has a no bikini zone. This can be entered only by for people over 16 years. For children there is an indoor children’s pool and a relaxation pool.